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The Linical Contact Center is a valuable tool in proactively managing a patient’s journey throughout the duration of a clinical research program. Our contact center services provide many benefits to your clinical trial to streamline study communications, collect necessary follow up information, and securely exchange vital endpoint data. Our team has worked with Pharma companies to provide enhanced recruitment strategies, attain higher retention rates, maintain compliance, surveillance, and safety data collection. As a patient-centric organization, our full-service contact center uses clinically trained specialists. We work seamlessly with clinical sites enrolling patients and the Sponsors or CROs who contract with us. Handling inbound and outbound calling, email traffic and coordinating SMS reminders from patient screening to follow up, the Linical Contact Center operates at a fraction of the cost of having clinical site staff handle similar responsibilities.
Learn more about our services and benefits:
The Linical Contact Center Team deploys robust patient recruitment efforts for clinical trials, to get you the right patients in a timely manner.
Once patients are enrolled in the study, Linical’s Contact Center Team can be contracted to improve patient retention and compliance throughout the program’s duration.
Learn more about how we can support your project or request a quote on our services.